The good news is once you decide what you want to say to your team, you can identify the best channels for those communications in a few simple steps. You need to identify the channels that are appropriate for your message. But what if the information you need to convey is easier to digest during face-to-face meetings? What’s not so easy to grasp, with so much choice, is which communication channels to focus on.įor example, you may prefer to use email as a medium to communicate strategic decisions. It’s easy to recognise that effective communication is at the heart of any successful business.